For ages 21 and above

oklv's commitment to responsible gambling

Entertainment is enjoyable only when it stays within your control. oklv believes that the safety and mental wellbeing of every player is the top priority.

For individuals aged 21 years or older only

Our philosophy

oklv is built as an entertainment platform where casino games and sports betting can be enjoyed in a regulated environment. However, we know that any form of betting activity can carry risk. That is why oklv always wants players to understand: the purpose of playing is entertainment, not a reliable source of income.

The terms and conditions that apply on our platform are not just legal requirements — they are designed with player protection in mind. From limit-setting options on every account to self-exclusion, oklv ensures you have the right to make informed choices.

Excessive betting can have a deep impact on a person's personal life, family, and financial situation. We want you to recognize that impact in time and seek support when needed. Reading our About Us page will show you how we work to build a safe and responsible betting environment.

21+

Under the prevailing rules in Bangladesh, you must be at least 21 years of age to participate on this platform. Accounts may be suspended if age cannot be verified.

oklv's core commitments

Age Verification

Age verification is mandatory when opening an account. No account for anyone under 21 years of age is approved on oklv.

Transparent Bonus Policy

The terms of all oklv bonus offers are stated clearly. Bonuses are never presented as guaranteed earnings.

Secure Fund Management

Player deposits and winnings are held separately. Fast withdrawals are available via bKash, Nagad, Rocket, and Upay.

Round-the-Clock Support

For any issue, support is available 24/7 via live chat and email in both Bengali and English. Our team also helps with responsible gambling matters.

Data Protection

Personal information is kept secure using SSL encryption. In accordance with our privacy policy, no data is sold to third parties.

Responsible Advertising

No oklv advertisement is directed at minors. Betting is not portrayed as an easy way to earn money.

Set your own limits

oklv provides players with several tools to keep their betting under control. These features can be activated from your account settings, or you can let our support team know and they will take care of it.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Depositing beyond the set limit will not be possible.

Session Time Limit

Set a maximum duration for each gaming session. Once the set time has passed, a warning will be displayed automatically.

Betting Limit

Decide in advance how much you will wager in a single session or in a day. This helps you stay within your budget.

Break Feature

If you want to take a break for a few days, temporarily close your account — for 7 days, 14 days, or 30 days.

Self-Exclusion

Activating long-term Self-Exclusion will completely block access to your account for the set period, and no bonus offers will be sent.

Permanent Account Closure

If you want to stop playing entirely, request a permanent account closure. Let us know via 24/7 live chat and our team will take action.

Recognise the warning signs

Problems with excessive gambling do not always develop overnight. Certain changes appear gradually, and ignoring them can cause serious harm later on. If you notice several of the signs below in yourself, consider seeking support.

Placing bet after bet to try to recover losses and being unable to stop.
Hiding the amount of money spent on betting from family or friends.
Taking loans or breaking into savings to fund betting.
Starting to prioritise betting over work, family, or health.

Feeling restless, irritable, or distressed when trying to stop playing.
Seeing betting as the only way to relieve stress or anxiety.
Not feeling the same level of excitement unless betting more than before.
Noticeable changes in sleep, eating, or family responsibilities due to betting.

Where to get help

Asking for support is not a sign of weakness — it takes courage. Beyond oklv, family, friends, and professional counsellors are there for you.

oklv Live Chat

Talk directly in Bengali via 24/7 live chat at any time. Submit any request related to account limits, a break, or self-exclusion here.

Email Support

Contact oklv's support email. All emails sent regarding responsible gambling are replied to on a priority basis.

Family and Friends

Let the people close to you know. Family support and encouragement from friends can sometimes be more effective than professional help.

Professional Counselling

Speak with a psychiatrist or counsellor. Various government and private centres in Bangladesh provide treatment for behavioral addiction.

Ask yourself

Ask yourself the questions below. If most of your answers are "Yes", consider seeking support.

Do you keep playing even after spending more than your betting budget?

Have you ever placed more bets to try to win back money you lost?

Have your family or friends expressed concern about your betting habits?

Do you feel discomfort or anxiety when you try to stop betting?

Have you ever taken money away from your family's essential expenses for betting?

Do you feel that spending time without betting is becoming difficult?

These questions are only for self-assessment. This is not a medical diagnosis. If you feel there is a problem, contact oklv's live chat or seek help from a professional counsellor. For more general questions, visit our FAQ section.

Frequently Asked Questions

After logging into your account, you will find the limit-setting option in the Settings section. Daily, weekly, or monthly limits can be set separately. If you need help with this, let us know via 24/7 live chat and the oklv team will set it up for you.

Yes, even when self-exclusion is active, you can still withdraw any funds in your account. However, new deposits and access to gameplay are restricted. Contact our support team for more details.

Age is verified at the time of account registration. No account is approved for anyone under 21 years of age. For protection at the family level, it is recommended to use parental control software on devices, which can block minors from accessing betting sites.

Yes, the World Health Organization and mental health experts recognize excessive gambling as a behavioral addiction. It is treatable and full recovery is possible with the right support. Seeking help rather than feeling ashamed is the wise thing to do.

Yes, oklv's 24/7 live chat and email support are available in both Bengali and English. Any question or request about responsible gambling can be made in Bengali and it will be handled.

Once the temporary break period ends, your account becomes active again. However, in the case of permanent self-exclusion or account closure, it cannot be reactivated before the set period expires. This arrangement exists so that decisions are made with full awareness.